Shipping Policy

1. Processing Time

All orders are processed within [1–3 business days] after receiving your order confirmation email. You’ll receive another notification when your order has shipped.

Note: We do not process or ship orders on weekends or holidays.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

• Standard Shipping (U.S.): 3–7 business days

• Express Shipping (U.S.): 1–3 business days

Please note that delivery times are estimates and may be affected by carrier delays or external factors.

​

3. Delays or Lost Packages

While we do our best to ensure timely delivery, we are not responsible for delays caused by:

• Weather conditions

• Postal service issues

• Incorrect shipping addresses

If your package is delayed or appears lost, please contact us at CantuCreationsCustomCups@gmail.com with your order number.